We occasionally sell blemished, fully-warrantied pits for a small discount but try really hard to avoid those mistakes.

There are always a number of ideas in development, but to be implemented they must outperform the current version, considering reliability, performance, and cost. That has proven to be a formidable hurdle.

We ship to the US location of your freight forwarder. You arrange the freight and manage the paperwork, duty, etc. We’ve had good luck with ipsparcel.com and shipito.com but there are many to choose from. Box 1 of 2 is 29x21x29″ and 56 lbs. Box 2 of 2 is 25x17x14″ and 58 lbs.

The best approach is finding a local source, such as a tree service or firewood supplier, and reducing it yourself with a chop-saw or chainsaw to crosscut and an axe or Kindling Cracker XL to split.

The best species are dense hardwoods such as oaks, hickory, and mesquite. Avoid kiln-dried and freshly-cut wood; split and air-dried for 3-12 months is ideal, having a moisture content of 20-30%.

About twice per hour. More frequently for smaller/drier logs and less frequently for larger/wetter ones.

Sure, but it wouldn’t do any good, as all fuel in the Firebox heats and burns on the same 30-minute timeline. If you don’t want to tend, don’t buy a stickburner!

The convection flow typically reduces cook times by 20-25%.

NO! Laser-etched into each Controlbox lid, so you can’t miss it:

WARNING

• Outdoor use only. Fire produces carbon monoxide gas
• Locate pit at least 6 ft from combustible materials and on a fireproof surface, e.g., stone or concrete
• Keep kids/pets clear. Firebox surfaces reach 1,200F
• Sparks will fly. Don’t use during outdoor burn bans
• Wear shoes or you will find hot embers the hard way

FAILURE TO HEED WARNINGS MAY CAUSE VAST PROPERTY DAMAGE, AGONIZING AND DEBILITATING PERSONAL INJURY, and/or DEATH

YES! It reduces fuel consumption, limits sparking, and improves flavor and bark.

If you can see the zigzag holes in the Coal Tray through the Firebox’s side slot vents, your coalbed is too thin. Run the Firebox fuller so wood has more time to decompose to coals.

You’re running the Firebox too full for your smaller and/or drier fuel.

1. Note the average temperature on your thermometer
2. Mark the Controlbox faceplate next to that temperature on the knob
3. Use that mark as your custom adjustment point

Wait for the draft fan to cycle-off before fluffing the fire and adding fuel. A $5 grounded plug switch on the Controlbox helps if you don’t like waiting.